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Help Center

Setup steps, everyday tips, and help when something goes wrong. These guides use the mobile app’s labels unless they refer to the website or Alexa.

KitchenPilot with Alexa

Add groceries by voice. Enable the skill, link your KitchenPilot account, and tell Alexa which list to use.

Set up Alexa

Alexa

Enable and Set Up Alexa
  1. Create a shopping list in KitchenPilot first, such as Raley’s or Costco.
  2. Sign in to the Alexa app with the Amazon account used by your Echo or other Alexa device. Your Amazon sign-in can be different from your KitchenPilot sign-in.
  3. Search the Alexa skills catalog for KitchenPilot by PilotSuite LLC, or choose “Open KitchenPilot in Amazon”. Choose “Enable to Use”. The skill currently supports English (US).
  4. On the KitchenPilot sign-in page, use the same email and sign-in method you use in KitchenPilot: email and password, Google, or Apple. Check the account shown before continuing.
  5. Tap “Connect Alexa”. Wait for “KitchenPilot has been successfully linked”, then close the window to return to Alexa.
  6. If the skill is already enabled, open its Settings and choose “Link Account” to finish linking. Test with “Alexa, ask KitchenPilot to list my stores”.
Open KitchenPilot in Amazon
What to Say to Alexa
  1. “Alexa, open Kitchen Pilot.”
  2. “Alexa, ask KitchenPilot to add coffee to my Raley’s shopping list.”
  3. “Alexa, ask KitchenPilot to add milk to my Costco list.”
  4. “Alexa, ask KitchenPilot to list my stores.” Use the list names saved in KitchenPilot, including a location if you have two lists for the same store.
  5. Ask for one item at a time. If you leave out the item or list, Alexa asks for it. Wait for confirmation before making another request.
  6. Voice additions appear in the linked KitchenPilot account. This adds groceries to a list; it does not place an order or buy anything.
Alexa and Items Already on Your List
  1. If an item with the same name is already on that list, Alexa asks, “Should I add it again?”
  2. Say “yes” to add one more unchecked entry. The existing entry, quantity, and check mark stay as they are.
  3. Say “no” or “cancel” to leave the list unchanged.
  4. The check includes items in Recently Checked and ignores capitalization and extra spaces. Different names or spellings may be treated as different items.
Disconnect or Relink Alexa
  1. To stop using the skill, open KitchenPilot in the Alexa app and choose “Disable”.
  2. You can also sign in at kitchenpilot.kitchen, open Account → Alexa, and choose “Disconnect Alexa”. In app versions with Connected Apps, the same action is under Account → Connected Apps → Alexa.
  3. Disconnecting removes Alexa’s access and keeps your KitchenPilot lists and items.
  4. To reconnect or switch KitchenPilot accounts, disable and re-enable the skill. On the linking page, choose “Use a different KitchenPilot account” if needed, then sign in and tap “Connect Alexa” again.
Open Alexa setup and connection help
Troubleshooting Alexa
  1. If Alexa asks you to link your account, open the skill’s Settings → Link Account. Enabling the skill and linking KitchenPilot are both required.
  2. If the sign-in page shows the wrong KitchenPilot email, choose “Use a different KitchenPilot account”. Use your usual Google or Apple button if that is how you created your account.
  3. If Alexa cannot find a list, open KitchenPilot and check its name. Ask Alexa to “list my stores”, then say the full name. Create new lists in KitchenPilot first.
  4. If Alexa says the skill is unavailable, check that the Alexa app and device use the Amazon account where you enabled KitchenPilot and that your Alexa language is English (US).
  5. If a link or QR code opens device setup instead of the skill, search the skills catalog manually or open the Amazon skill link in “Enable and Set Up Alexa”.
  6. For a failed link, reopen the skill’s account-linking page and try again. For repeated errors or long delays, check your connection and contact support with the phrase you said, the time, and Alexa’s reply.
View the full Alexa guide

Recipes and cooking

Import Recipes from Links and Social Posts
  1. On Recipes, tap + and choose URL, then paste the recipe or social-post link. You can also share a link to KitchenPilot from another app when it appears in your device’s share sheet.
  2. When KitchenPilot offers to import a copied recipe URL, allow paste access if prompted and review the import.
  3. Keep the app open while the recipe is processed. Social or video imports may take longer and may first show a draft.
  4. Review the ingredients, instructions, serving count, photos, and any import warnings before saving. Some private, restricted, or incomplete sources cannot be imported fully.
  5. If details are missing, edit the draft, try the original recipe website, scan a screenshot, or enter the recipe manually.
Scan a Recipe or Add One Manually
  1. On Recipes, tap + and choose Photo to scan a cookbook, magazine, recipe card, or saved image.
  2. Allow camera or photo-library access when asked. Use clear, well-lit photos with all the ingredients and steps visible; add multiple pages when needed.
  3. Review the extracted text and quantities, correct anything missing, and save. Scans may show a free-use limit or an upgrade prompt.
  4. Choose Manual to type your own recipe. Add a title, servings, ingredients, instructions, categories, and an optional photo.
  5. Open a saved recipe and use Edit to correct it later.
Organize, Find, and Edit Recipes
  1. On Recipes, tap Manage to create categories with a name, emoji, and color.
  2. Long-press a recipe to manage its categories. Use Edit inside the recipe to change ingredients, instructions, servings, or photos.
  3. Tap the heart to add a recipe to Favorites. Search your collection by recipe name, tags, or cuisine.
  4. Long-press a category tile to enter rearrange mode, move the categories, then tap Done.
Scale Servings and Use Metric Units
  1. Open a recipe and use the quick scaling buttons to change ingredient amounts.
  2. With Pro, use the custom servings control to enter how many servings to make.
  3. With Pro, switch between cups and g/ml where conversions are available. Check unusual ingredients or units before cooking.
  4. Choose the serving amount before sending ingredients to a shopping list so the list uses the amounts you need.
Understand Nutrition Estimates (Pro)
  1. Open a recipe and scroll to Nutrition. KitchenPilot calculates per-serving estimates when ingredient amounts and a valid serving count are available.
  2. Open the calculation details to see ingredient matches, assumptions, and warnings. “Incomplete estimate” means some ingredients or amounts need review.
  3. Use Edit to correct ingredients and servings. If nutrition is unavailable, check those details and use the retry action when offered.
  4. Brands, preparation, substitutions, and portion size change the actual values. Use the estimate as a guide when planning meals.
Cooking Mode and Hands-Free Steps
  1. Open a recipe and tap “Make This Recipe” to start Cooking Mode. Review any prep work, then follow the steps using Next and Previous.
  2. The ingredient panel shows what you need for the current step. Tap “View all” to see the full ingredient list.
  3. Turn on Hands-Free Mode and allow microphone and speech-recognition access. Say “KitchenPilot, next step” or “KitchenPilot, previous step”.
  4. Say “KitchenPilot, stop listening” or turn Hands-Free Mode off to stop voice control. If it will not start, check microphone permissions and your device’s speech service.
  5. Cooking Mode voice commands run in the open mobile app. Alexa shopping-list commands use the separately linked Alexa skill.
Create and Print a PDF Cookbook
  1. Tap the cookbook icon on Recipes and select the recipes to include.
  2. Add a title, author, and optional dedication. Choose whether to include nutrition information and notes.
  3. Generate the PDF, then save, share, or print it using your device’s available options.
  4. Free accounts can include up to five recipes in a cookbook. Pro allows larger cookbooks.

Shopping lists

Stores and Shopping Lists
  1. Open Shopping, tap +, and choose Add Grocery Store. Give each list a recognizable name; use a location in the name if you shop at multiple branches.
  2. Open the store to add items. Tap an item’s pencil to edit its name, quantity, unit or weight, category, and optional photo.
  3. Items are grouped into shopping categories. Check an item when you buy it; it moves to Recently Checked.
  4. Expand Recently Checked to uncheck an item and put it back on your list. Clear checked items only when you are ready to remove them.
  5. Long-press a store on Shopping to rename or delete it.
Reuse Your Shopping Staples
  1. On Shopping, tap + and choose Shopping Staples to keep a reusable collection of groceries you buy often.
  2. Add your staples, then use the pencil to save quantities, categories, or photos.
  3. Tap the staples you need, choose “Send to Stores”, select one or more grocery stores, and send them.
  4. Your staples stay saved for the next trip. Store names remain visible on a staple until its linked shopping item is purchased.
Create To Do Lists
  1. On Shopping, tap + and choose To Do List, then enter a name.
  2. Use it for errands, party preparation, pantry checks, or other kitchen tasks.
  3. Add and check off tasks as you go. Long-press the list on Shopping to rename or delete it.
Send Recipe Ingredients to a List
  1. Open a recipe, set your serving amount, and select the ingredients you need.
  2. Tap “Add to List” and choose your store. Check your pantry first so you only send what you need to buy.
  3. A cart indicator shows which recipe ingredients are linked to a shopping list.
  4. When you buy and check off a linked item, its shopping indicator clears in the recipe. Adding an item by voice or manually does not automatically link it to a recipe ingredient.
Set Up Store Arrival Reminders
  1. While you are physically at a grocery store, open that store’s list and tap Store Arrival Reminder → Use This Location.
  2. Allow notifications and location access, including “Always” on iPhone or “Allow all the time” on Android, when requested. Reminders need background location to work while the app is closed.
  3. KitchenPilot reminds you when you arrive with unchecked items waiting. If the list is empty or everything is checked, there is no shopping reminder.
  4. Tap the reminder to turn it off or update its location. If it says “Needs attention”, tap it and choose Repair Reminder.
  5. This feature uses the saved store location and your device’s arrival boundary. KitchenPilot does not keep movement history or use location for advertising.

Meal planning and reminders

Plan Meals and Quick Meal Ideas
  1. Open Meal Plan and choose Day, Week, or Month to browse your calendar.
  2. Select a date and tap Add meal under breakfast, lunch, dinner, or snack. Choose a saved recipe.
  3. Use “Quick meal (no recipe)” for a meal idea you want to plan without creating a full recipe.
  4. Open a planned recipe when it is time to cook, or remove a planned meal and choose another one.
Generate Meal Suggestions (Pro)
  1. On Meal Plan, select the day and open AI Meal Planning.
  2. Choose the meals to generate, then tap Generate Meals. Leave the app open while the suggestions are prepared.
  3. Generated recipes are saved to your recipe collection and added to the selected day. Open them to review or edit the details.
  4. Remove a suggestion you do not want and generate another, or replace it with a saved recipe.
Meal and Weekly Planning Reminders
  1. Open Account → Notifications and enable notifications, then allow them in your device settings.
  2. Set your breakfast, lunch, and dinner times and how far in advance to remind you.
  3. Turn on Weekly Planning Reminder and choose the day and time that suit your routine.
  4. Use Send Test Notification to check delivery. If nothing appears, check notification permissions and your device’s Focus or Do Not Disturb settings.

Sharing and community

Share Recipes and Shopping Lists
  1. Open a recipe and tap the share icon. Choose an available format, such as a recipe link, recipe text, photo, or recipe card.
  2. Send it using your device’s share sheet, for example by text message or email.
  3. In a store list, use the share icon to send a shopping-list snapshot to someone helping with the shopping.
  4. A shared text list is a snapshot. Changes you make later do not update that message.
Browse and Post in the Community Gallery
  1. Open Community Gallery to browse what other cooks made, view photos and tips, and like posts.
  2. When a post includes a recipe, use “Save to My Recipes” to add your own copy.
  3. With Pro, tap “I Made It!” on a saved recipe or create a post from the gallery. Add your photo, rating, and cooking tips, then review before posting.
  4. Community posts are shared with other users. Open a post you own to delete it if you want to remove it.

Account and subscriptions

Sign In, Sync, and Reset Your Password
  1. Use the same KitchenPilot account and sign-in method on every device and at kitchenpilot.kitchen. Your saved recipes, lists, and meal plans sync when connected.
  2. If data appears missing, check the email shown in Account. Apple Hide My Email may show a private relay address; continue with the same Apple account.
  3. For an email-and-password account, use Forgot Password on the sign-in screen and check your inbox and spam folder.
  4. Google and Apple accounts use their provider’s sign-in. If sync is slow, check your internet connection and reopen the app. Contact support before deleting or recreating your account.
Pro, Restore Purchases, and Subscriptions
  1. Open Account → Upgrade to Pro to review the current plan and price. Pro includes AI meal suggestions, nutrition estimates, custom servings, metric conversions, community posting, and larger PDF cookbooks.
  2. If a purchase is missing, sign in to the KitchenPilot account and App Store or Google Play account used for the purchase, then choose Restore Purchases in the upgrade screen.
  3. Manage or cancel a subscription through the store or billing service where you bought it. For an App Store purchase, use your iPhone’s Settings → your name → Subscriptions.
  4. Deleting the app or your KitchenPilot account does not cancel a store subscription. If Pro access still looks wrong after restoring, contact support.
Privacy, Account Deletion, and Support
  1. Open Account to edit your display name, sign out, or read the Privacy Policy and Terms of Use.
  2. To permanently remove your KitchenPilot account and its saved content, use Account → Delete Account and follow the confirmation prompts. Save anything you want to keep first.
  3. For help, use Account → Contact Us or email flightcrew@pilotsuite.design. Include your device, app version, what you tried, and any error message. Do not send your password.
Contact KitchenPilot support

Need a hand?

Tell us what you tried, your device and app version, and any error message. Please leave out passwords. For account-deletion help if you cannot use the mobile app, contact us here.

flightcrew@pilotsuite.design